Student Records & Registration Specialist

St. Clair County Community College; Port Huron (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid time off: up to 26 days annually

Paid holidays during on-campus work

Health insurance options

Employer-paid dental, life, and long‑/

Vision/hearing allowance up to $500

MPSERS retirement system

Scholarship for employee and family

Education/training funds yearly

Job summary

St. Clair County Community College is seeking a Records and Registration Clerk to assist students with registration and records processing.

You will educate students on the registration process, help them register for classes, and handle inquiries via in-person, phone, and email channels. Responsibilities include processing transcripts and enrollment verifications, maintaining confidentiality under FERPA, and using Colleague SIS and Microsoft Office.

Qualifications

• FERPA compliance and confidentiality of student records.
• Process forms including transcripts, assessment scores, enrollment verifications, and related documents.
• Proficient use of computer software, including Microsoft Office and Colleague SIS.
• Strong problem-solving, critical thinking, and conflict-resolution skills to resolve student inquiries.
• Clear verbal and written communication with students, faculty, and staff about registration processes.
• Front-line representation handling high volumes of in-person, email, and phone contacts.
• Maintain and purge records per state and federal guidelines.
• Cross-trained in registration, records, financial aid, and advising services.
• May include night and weekend hours as required; perform other duties.

Responsibilities

• Maintain and process confidential student information under FERPA guidelines.
• Handle transcripts, enrollment verifications, and other student forms.
• Utilize Microsoft Office and Colleague SIS to manage records.
• Resolve student issues using problem-solving and conflict-resolution skills.
• Communicate registration information effectively to students and staff.
• Serve as a front-line representative for the college across channels.
• Assist in record maintenance and purging per guidelines.
• Cross-train in registration, records, financial aid, and advising.
• Occasional night/weekend hours; perform other duties as assigned.

Job description

St. Clair County Community College is seeking a Records and Registration Clerk to assist students with registration and records processing.

You will educate students on the registration process, help them register for classes, and handle inquiries via in-person, phone, and email channels. Responsibilities include processing transcripts and enrollment verifications, maintaining confidentiality under FERPA, and using Colleague SIS and Microsoft Office.