Student Living Experience Pro: Leasing & Sales

The Scion Group; Huntsville (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

The Scion Group LLC is seeking an Experience Team Member (ETM) to blend marketing, relationship building, administration and customer service at a designated property. The ETM thrives in a fast-paced, collegiate environment with strong problem solving and interpersonal skills.

Responsibilities include customer interactions, tours, feedback to management, and executing engagement initiatives, plus assisting with local marketing and social media.

Qualifications

• Customer-centric mindset.
• Agility & flexibility with a frequently changing environment.
• Great communication & interpersonal skills with a diverse population.
• Reliability & self-discipline.
• Availability to work during summer, holidays, and Turn periods.
• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

Responsibilities

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Skills

Customer-centric mindset

Agility

Communication skills

Reliability

Adaptability

Job description

The Scion Group LLC is seeking an Experience Team Member (ETM) to blend marketing, relationship building, administration and customer service at a designated property. The ETM thrives in a fast-paced, collegiate environment with strong problem solving and interpersonal skills.

Responsibilities include customer interactions, tours, feedback to management, and executing engagement initiatives, plus assisting with local marketing and social media.