Student Living Leasing Pro — Customer Experience & Sales

The Scion Group; Madison (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Discretionary bonus

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Parental Leave

Learning reimbursement

Job summary

The Scion Group LLC seeks an Experience Team Member (ETM) to deliver exceptional customer experience across our student living communities. This role combines marketing, relationship building, administration and customer service at the assigned property.

The ETM thrives in a fast-paced, collegiate environment with strong interpersonal and problem-solving skills, and a commitment to professional conduct both in and out of the office.

Qualifications

• Customer-centric mindset and strong interpersonal skills.
• Ability to adapt to a frequently changing environment.
• Excellent communication with diverse populations.
• Reliable, self-disciplined and available for summer and Turn periods.

Responsibilities

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives and marketing opportunities.
• Always represent the community positively and professionally.

Skills

Customer-centric mindset

Agility

Communication skills

Interpersonal skills

Reliability

Flexibility

Summer/Turn periods availability

Job description

The Scion Group LLC seeks an Experience Team Member (ETM) to deliver exceptional customer experience across our student living communities. This role combines marketing, relationship building, administration and customer service at the assigned property.

The ETM thrives in a fast-paced, collegiate environment with strong interpersonal and problem-solving skills, and a commitment to professional conduct both in and out of the office.