Student Housing Experience Specialist

The Scion Group

Atlanta (GA)

On-site

USD 36,000 - 48,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

The Scion Group LLC is seeking an Experience Team Member (ETM) in Atlanta to blend marketing, relationship building, administration and customer service in a fast-paced student living environment. You will engage with residents and prospective customers, provide tours, support social media and community outreach, and help maintain a welcoming on-site office and clubhouse.

Ideal candidates demonstrate a strong customer-centric mindset, excellent communication with diverse populations, and the

Qualifications

Demonstrates a customer-centric mindset with a focus on service excellence.
Strong communication and interpersonal skills for diverse populations.
Adaptable and flexible in a fast-changing environment.
Reliable and self-disciplined with professional appearance and conduct.

Responsibilities

Prioritize customer interactions and provide community and amenity tours.
Provide feedback on sales barriers and customer objections to management.
Execute sales and engagement initiatives as directed by management.
Suggest local marketing opportunities and messaging for the community.
Assist with social media and multi-platform communications to engage customers.
Support planning and execution of customer experience and engagement initiatives.
Represent the community positively both in and out of the office.