Student Financial Aid Specialist - Title IV & Packaging

Chamberlain College of Nursing, LLC; Lisle (IL); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with employer match

Paid vacation

Job summary

Covista seeks a detail-oriented student finance support specialist to bolster operations in our hybrid environment. You will process Title IV student finance tasks, generate and interpret production reports, and communicate with internal and external partners to ensure timely, accurate outcomes.

Qualified candidates will hold a bachelor's degree (preferred) with 2+ years in student accounts or financial aid, strong customer service skills, and proficiency in Microsoft Office and Excel.

Qualifications

• Bachelor's degree preferred; 2 years of experience in student accounts or financial aid preferred.
• Must possess effective customer service skills.
• Excellent verbal and written communication skills.
• Ability to maintain professionalism and integrity.
• Attention to detail and follow-up.
• Team player with ability to work in a fast-paced, deadline-oriented environment.
• Ability to multi-task and prioritize workload.
• Proactive in researching new student finance regulations.
• Well-developed organizational skills.
• PC skills in Microsoft Office (Excel, databases, internet applications).
• Excellent math and analytical skills.
• Eligible to obtain and maintain NSLDS system access (not in default of Title IV aid).

Responsibilities

• Completes student finance processing according to documented procedures.
• Uses knowledge of Title IV regulations with minimal guidance; proactively seeks new knowledge.
• Runs and processes reports to identify, track, and follow up on outstanding students.
• Communicates student/account information with internal and external stakeholders.
• Completes daily and weekly production reports; meets deadlines/SLAs.
• Delivers on accountabilities with timeliness, accuracy and quality across multiple tasks.
• Identifies operational and compliance risks.
• Performs other duties as assigned; complies with policies and standards.

Skills

Customer service

Verbal communication

Professionalism

Attention to detail

Team player

Multitasking

Time management

Regulatory research

Organizational skills

Microsoft Excel

Database skills

Mathematical skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

Excel

Database

Internet applications

Job description

Covista seeks a detail-oriented student finance support specialist to bolster operations in our hybrid environment. You will process Title IV student finance tasks, generate and interpret production reports, and communicate with internal and external partners to ensure timely, accurate outcomes.

Qualified candidates will hold a bachelor's degree (preferred) with 2+ years in student accounts or financial aid, strong customer service skills, and proficiency in Microsoft Office and Excel.