Student Enrollment Consultant

Cengage Group; Nashville (TN); Remote; USD 29,000 - 39,000; Full time

Job summary

Cengage Group is seeking an Enrollment Representative to help learners worldwide reach their educational and career goals by connecting with prospective students and steering them toward programs that fit their objectives.

You will prioritize qualified leads from our website, referrals, live chat, and telephone, and guide applicants through the enrollment journey while delivering a top-tier student experience.

Qualifications

• Technical proficiency with common applications and systems.
• Reliable wifi connection (not hotspot).
• Preferred: experience in Student Admissions/Enrollment.

Responsibilities

• Enroll prospective students and guide them toward suitable programs.
• Prioritize qualified leads from website, referrals, live chat and phone.
• Guide students through the enrollment process with a focus on a positive experience.
• Meet enrollment objectives through effective consultative selling.

Skills

Computer literacy

System navigation

Troubleshooting

Adaptability

Communication tools

Education

Some college coursework or degree

Job description

Cengage Group is seeking an Enrollment Representative to help learners worldwide reach their educational and career goals by connecting with prospective students and steering them toward programs that fit their objectives.

You will prioritize qualified leads from our website, referrals, live chat, and telephone, and guide applicants through the enrollment journey while delivering a top-tier student experience.