Enrollment Specialist: Match Learners to the Right Programs

Cengage Group; New Orleans (LA); Remote; USD 29,000 - 38,000; Full time

Job summary

Cengage Group is seeking an Enrollment Representative to connect prospective students with the right programs and guide them through enrollment. You will prioritize leads from our website, referrals, live chat, and phone, ensuring a superior applicant experience at every touchpoint.

We value a motivated self-starter with a passion for sales, service, and education, capable of navigating systems and troubleshooting issues as they arise. Strong communication is essential.

Qualifications

• Basic computer knowledge and ability to operate common software applications.
• Proficient in navigating web-based platforms and enrollment tools.
• Ability to perform basic troubleshooting when issues arise.
• Willingness to learn new technologies and adapt quickly.
• Strong communication with prospective students.

Responsibilities

• Prioritize qualified leads generated through multiple channels.
• Match prospective students with suitable programs.
• Guide students through the enrollment process.
• Meet enrollment objectives through strategic outreach.

Skills

Technical proficiency

Reliable wifi connection

CRM navigation

Enrollment tools

Communication skills

Education

Some college coursework or degree

Tools

CRM systems

Enrollment tools

Job description

Cengage Group is seeking an Enrollment Representative to connect prospective students with the right programs and guide them through enrollment. You will prioritize leads from our website, referrals, live chat, and phone, ensuring a superior applicant experience at every touchpoint.

We value a motivated self-starter with a passion for sales, service, and education, capable of navigating systems and troubleshooting issues as they arise. Strong communication is essential.