Enrollment Consultant for Education Programs

Cengage Group; Albuquerque (NM); Remote; USD 29,000 - 39,000; Full time

Job summary

Cengage Group seeks an Enrollment Representative to connect with prospective students and guide them toward programs aligning with their goals. This role focuses on prioritizing qualified leads and delivering an excellent customer experience across multiple channels.

The ideal candidate will have basic computer skills, CRM familiarity, and a willingness to learn new technologies. Full-time position with emphasis on education sales and student support.

Qualifications

• Enrollment Representatives play a vital role in driving sales revenue for our Ed2go continuing education and career training programs.
• As an Enrollment Representative, you will prioritize qualified leads from multiple channels and match prospective students with suitable programs.
• Candidates should be able to navigate common software applications and perform basic troubleshooting to ensure smooth operations.

Responsibilities

• Skillfully ask probing questions and overcome objections.
• Counsel prospective students regarding educational and career objectives.
• Guide students through the enrollment process.
• Successfully implement strategies to meet enrollment objectives.

Skills

Technical expertise

Reliable Wifi

Basic computer literacy

System navigation

Troubleshooting

Adaptability

Communication tools

Education

Some college coursework or degree

Tools

CRM systems

Enrollment tools

Web platforms

Job description

Cengage Group seeks an Enrollment Representative to connect with prospective students and guide them toward programs aligning with their goals. This role focuses on prioritizing qualified leads and delivering an excellent customer experience across multiple channels.

The ideal candidate will have basic computer skills, CRM familiarity, and a willingness to learn new technologies. Full-time position with emphasis on education sales and student support.