Enrollment Success Specialist

Cengage Group; Boston (MA); Remote; USD 29,000 - 39,000; Full time

Job summary

Cengage Group in Boston is seeking an Enrollment Representative to connect with prospective students, guide them toward programs that fit their goals, and help steer applicants through the enrollment process.

You will work with Ed2go continuing education and career training programs, prioritizing qualified leads from multiple channels while delivering an excellent student experience. Strong communication and CRM skills are essential.

Qualifications

• Basic computer literacy and ability to navigate common software.
• Proficiency with CRM and enrollment tools.
• Good troubleshooting and problem-solving skills.

Responsibilities

• Ask probing questions and overcome objections.
• Counsel prospective students regarding educational objectives.
• Guide students through the enrollment process.
• Meet enrollment objectives.

Skills

Technical expertise

Reliable Wifi

Education

Some college coursework or degree

Job description

Cengage Group in Boston is seeking an Enrollment Representative to connect with prospective students, guide them toward programs that fit their goals, and help steer applicants through the enrollment process.

You will work with Ed2go continuing education and career training programs, prioritizing qualified leads from multiple channels while delivering an excellent student experience. Strong communication and CRM skills are essential.