Student Billing & Refunds Coordinator

University of Delaware; Town of Newark (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

The University of Delaware is seeking a Financial Coordinator to oversee complex student billing operations, including third-party billing, refunds, and interdepartmental coordination. This role ensures compliance with federal and university policies and maintains accurate financial records.

The position reports to the Director of Student Billing and collaborates with Accounts Payable, Finance, and Financial Aid to optimize workflows and timely processing of invoices and refunds.

Qualifications

• Bachelor's degree with two years of related professional experience, or an equivalent combination.
• Degree in Accounting, Finance, or related field preferred.
• Analytical, detail-oriented, and quality-driven professional with a strong focus on accuracy.
• Experience gathering data from multiple sources and compiling and analyzing information with a high level of precision.
• Strong working knowledge of word processing, spreadsheet, database, and presentation software.
• Tableau reporting tools and PeopleSoft student systems experience preferred.
• Effective interpersonal skills with the ability to build and maintain positive working relationships.
• Effective organizational, problem-solving, and written and verbal communication skills.
• Ability to work independently, prioritize tasks effectively, manage multiple responsibilities, and adapt to changing deadlines.
• Experience in student accounts and/or higher education financial aid environments preferred.
• Collaborative team player who thrives in fast-paced environments.
• Committed to fostering a cooperative and productive work environment.

Responsibilities

• Oversee Third-Party Billing programming and system setup, including new organization onboarding and term-based configurations.
• Manage Third-Party advancements on a term-by-term basis.
• Perform ongoing reconciliation of Third-Party billing each term, ensuring Letters of Credit are current and compliant with university policies and third-party agreements.
• Communicate regularly with students and sponsoring organizations to ensure accuracy and completeness of Letters of Credit and contractual documentation.
• Serve as liaison to the Treasury Office for Third-Party invoicing and refund processing.
• Management of Cooperative Tuition Exchange.
• Reconcile student tuition and fee charges within the student accounts system, ensuring accurate posting and timely resolution of discrepancies.

Skills

Analytical thinking

Attention to detail

Communication skills

Organizational skills

Problem-solving

Independent work

Team collaboration

Education

Bachelor's degree with two years of related professional experience

Degree in Accounting, Finance, or related field preferred

Tools

Tableau

PeopleSoft

Excel

Job description

The University of Delaware is seeking a Financial Coordinator to oversee complex student billing operations, including third-party billing, refunds, and interdepartmental coordination. This role ensures compliance with federal and university policies and maintains accurate financial records.

The position reports to the Director of Student Billing and collaborates with Accounts Payable, Finance, and Financial Aid to optimize workflows and timely processing of invoices and refunds.