Student Accounts Specialist: Billing, Reconciliation & Loans

Old Dominion University

Norfolk (VA)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Job summary

Old Dominion University is seeking a Student Account Specialist to manage Title IV and Federal Perkins Loan transactions, perform monthly reconciliations, and handle billing and collections for the campus. You will also process refunds and adjustments in alignment with regulations, ensuring accuracy and timeliness.

The role requires strong bookkeeping knowledge, the ability to manage high-volume financial transactions, and excellent customer service to communicate account information to

Qualifications

Strong knowledge of bookkeeping, accounting, and accounts receivable.
Experience with financial recordkeeping and high-volume transactions.
Familiarity with Banner software or similar financial systems is preferred.
Excellent interpersonal and customer service skills.

Responsibilities

Process Title IV and Federal Perkins Loan transactions with due diligence and monthly reconciliations.
Handle university billing tasks and follow up on receivables.
Process refunds and adjustments in compliance with regulations.
Maintain accurate financial records and respond to inquiries from students and departments.

Skills

Bookkeeping

Accounts Receivable

Billing & Collections

Financial Reporting

Customer Service

High-volume Transactions

Banner Software

Education

High School Diploma

Tools

Banner Software

Word Processing

Spreadsheets

Financial Systems

Job description

The role requires strong bookkeeping knowledge, the ability to manage high-volume financial transactions, and excellent customer service to communicate account information to

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