Head of Student Billing & Accounts Receivable

Southeastern University; Lakeland (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Southeastern University is seeking a Director of Student Accounts to lead the university's student accounts function — student and third-party billing, receivables aging, collections, and cashiering.

The Director supervises the AR Coordinator, Collections Specialist, and Cashier, and partners closely with Student Financial Services and the Controller's office to deliver an accurate, compliant, and student-centered financial experience.

Qualifications

• Bachelor's degree in Accounting, Business, Finance, or related field.
• Master's degree in Accounting, Business, Finance, Higher Education Administration, or related field (preferred).
• CPA, CMA, NASFAA Return of Title IV Funds credential, NACUBO student financial services/bursar training, NACM credit/collections certification, or other relevant certifications (preferred).
• Minimum of three years of student accounts, accounts receivable, or collections experience, including supervision (required).
• Experience in higher education student accounts or a bursar's office (preferred).
• Experience with Jenzabar or comparable higher education ERP (preferred).
• Working knowledge of Title IV and federal refund regulations (preferred).
• Strong reconciliation and analytical skills; excellent interpersonal and communication skills; student-centered service orientation.

Responsibilities

• Manage student accounts receivable, billing cycles, and the AR aging.
• Oversee payment plans, third-party and sponsor billing, and refunds.
• Ensure compliance with Title IV refund and student-account regulations.
• Develop and execute collections strategy; minimize write-offs and bad debt.
• Produce AR aging and exception reporting; monitor delinquent accounts.
• Oversee the cashiering operation — cash receipting, student payments, and daily deposits.
• Ensure strong controls over cash handling and reconciliation of receipts.
• Supervise AR staff and coordinate with Student Financial Services and Financial Aid on resolutions.
• Reconcile the AR subledger to the general ledger with the Controller's office.

Job description

Southeastern University is seeking a Director of Student Accounts to lead the university's student accounts function — student and third-party billing, receivables aging, collections, and cashiering.

The Director supervises the AR Coordinator, Collections Specialist, and Cashier, and partners closely with Student Financial Services and the Controller's office to deliver an accurate, compliant, and student-centered financial experience.