Student Billing & Refunds Specialist

University of Delaware; Newark (DE); On-site; USD 52,000 - 76,000; Full time

Job summary

University of Delaware in Newark, DE, seeks a Financial Coordinator to manage student accounts, third-party billing, and refunds. You will liaise with Treasury, Financial Aid, Accounts Payable, and campus departments to ensure accuracy and compliance with federal regulations and university policies.

The role highlights system setup, term-based configurations, and ongoing reconciliation to improve processing timelines while maintaining accurate financial records.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• Analytical, detail-oriented and quality-driven with a focus on accuracy.
• Experience gathering data from multiple sources and compiling/analyzing information with precision.
• Strong working knowledge of word processing, spreadsheet, database, and presentation software.
• Tableau and PeopleSoft experience preferred.

Responsibilities

• Oversee Third-Party Billing programming and system setup, including onboarding and term configurations.
• Perform term-by-term reconciliation of Third-Party billing and ensure Letters of Credit are current and compliant.
• Communicate with students and sponsors to ensure accuracy of Letters of Credit and documentation.
• Serve as liaison to Treasury for Third-Party invoicing and refunds processing.
• Manage Cooperative Tuition Exchange and reconcile student charges and refunds.
• Coordinate with Accounts Payable and Finance to resolve refund inquiries and improve processing timelines.
• Reconcile uncashed checks over 90 days and coordinate stop payments/reissues.
• Monitor student refund indicators and conduct daily credit balance analyses.

Skills

Analytical

Detail-oriented

Data analysis

Communication

Excel

Tableau

PeopleSoft

Problem-solving

Team player

Prioritization

Education

Bachelor's degree in Accounting/Finance or related field

Tools

Tableau

PeopleSoft

Excel

Job description

University of Delaware in Newark, DE, seeks a Financial Coordinator to manage student accounts, third-party billing, and refunds. You will liaise with Treasury, Financial Aid, Accounts Payable, and campus departments to ensure accuracy and compliance with federal regulations and university policies.

The role highlights system setup, term-based configurations, and ongoing reconciliation to improve processing timelines while maintaining accurate financial records.