Student Assistant, PATH

Tyler Junior College; Tyler (TX); On-site; USD 17,000 - 19,000; Part time

Job summary

Tyler Junior College PATH is seeking a Student Assistant to support PATH's mission in Tyler, Texas. You will assist with the food pantry, reception duties, and casework, traveling to PATH facilities as needed.

Position is limited to 18 hours per week and requires basic computer skills, confidentiality, and a customer-oriented approach. Undergraduate enrollment is expected for eligibility.

Qualifications

• Experience supporting food pantries, reception duties, data entry, and casework is a plus.
• Ability to handle sensitive information with confidentiality and professionalism.
• Willingness to travel to PATH location and work up to 18 hours per week.

Responsibilities

• Food Pantry Support: assist families, record donations, and help with inventory.
• Reception Duties: greet clients, verify eligibility, assist with intake forms.
• Casework: conduct one-on-one visits, document data in Charity Tracker, provide referrals.

Skills

Collaboration/Teamwork

Computer Software Skills

Customer Service

Interpersonal Skills

Math Skills

Multi-tasking

Written Communication

Organizational Skills

Problem-solving

Time Management

Typing/Word Processing

Microsoft Office Suite

ability to work with minimum supervise

Job description

This is an off-campus student employment opportunity located at PATH in Tyler, Texas. Students selected for this role will travel to the PATH facility and will not work on the TJC campus.

As a TJC Student Assistant at PATH, you will assist with a variety of administrative and operational tasks that support PATH's mission of serving individuals and families in the community. Responsibilities may include assisting in the food pantry, supporting reception duties, organizing donations, performing data entry, and providing administrative support to caseworkers.

*Student Assistant positions are subject to a maximum of 18 hours per week.

Primary Responsibilities

Food Pantry Support

• Shopper: Assist families in selecting pantry items, maintain a calm and compassionate atmosphere, and record incoming donations.
• Carry Out: Help customers transport their pantry items to their vehicles while offering friendly interaction. Assist with projects and record donations as needed.
• Stocker: Organize, sort, and stock pantry items, including freezers and shelves. Maintain cleanliness and organization in the pantry and storeroom.

Reception Duties

• Welcome clients and visitors with kindness and professionalism.
• Verify service eligibility and assist new clients in completing intake forms.
• Stay updated on PATH services and refer clients to other community resources when appropriate.
• Always maintain client confidentiality.
• Utilize minimal computer skills to manage client information.

Casework

• Meet one-on-one with clients to assess their needs and connect them to PATH services.
• Collect and document necessary data using Charity Tracker software.
• Provide direct assistance through service vouchers and referrals to other community resources.
• Work with the Emergency Services Case Manager for cases requiring special consideration.

COMPETENCIES

Knowledge, Skills, and Abilities

Collaboration/Teamwork, Computer Software Skills, Customer Service, Interpersonal Skills, Math Skills, Multi-tasking, Written Communication, Organizational Skills, Problem-solving, Time Management, Typing/Word Processing, Microsoft Office Suite, ability to work with minimum supervision

SUPERVISORY RESPONSIBILITIES

Individual Contributor

Work Environment:

Work is primarily conducted during normal business hours

Physical Demands:

Sitting, walking, typing, prolonged standing, repetitive hand movements and typing, significant bending, reaching, pushing, pulling, and lifting or carrying materials and equipment weighing up to 50 pounds.

Travel Required:

Yes- to PATH location

If travel is required, the candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving record

Students must be registered for undergraduate classes and maintain enrollment status to work in these positions. Students may qualify for Federal Work Study, which will be determined by the Office of Financial Aid.

Additional Job-Specific Requirements

Students are allowed to work a maximum of eighteen (18) hours per week and cannot work in multiple hourly positions. The work week is Monday through Thursday, with available shifts anytime between 8:00 AM and 6:00 PM on those days.

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.