Student Assistant, Campus Services

Tyler Junior College; Tyler (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Federal Work Study

Flexible scheduling

Job summary

Tyler Junior College seeks a Student Assistant to support clerical tasks and promote the department's mission. The role includes front desk coverage, greeting visitors, answering questions, and handling messages during normal business hours.

The position involves mailbox duties, mail routing, light office admin, and data organization. Undergraduate enrollment is required; Federal Work Study may apply. This is a part-time hourly role at the Tyler campus.

Qualifications

• Must be an undergraduate student enrolled and maintaining status.
• Federal Work Study eligibility may apply as determined by Financial Aid.
• Ability to work up to 18 hours per week and fit within schedule.

Responsibilities

• Provides front desk coverage and greets callers and visitors courteously.
• Answers basic questions or routes to the right contact.
• Takes accurate messages and relays them as needed.
• Responds to work emails and may assist with department emails.
• Coordinates desk area and keeps spaces orderly.
• Opens and distributes mail to appropriate staff.
• Assists with outgoing mail and prepares labels.
• Performs hand-deliveries to campus offices.
• Supports basic office admin: spreadsheets, reports, data gathering, filing, copying, scanning.
• Maintains organized file and supply rooms.

Skills

Front desk

Customer service

Time management

Multitasking

Communication

Typing

Education

Undergraduate student

Tools

Microsoft Office

Email client

Google Workspace

Job description

A Student Assistant (SA) at TJC plays an important role in promoting the mission of the department/office and college. The SA is required to perform various clerical tasks that aid in maintaining an organized workflow of the department/office

*Student Assistant positions are subject to a maximum of 18 hours per week.

ESSENTIAL FUNCTIONS and DUTIES

Primary Responsibilities

• Provides coverage of the front desk and phones and greets all callers and visitors in a courteous, polite, and professional manner
• Answers basic questions and/or refers callers or visitors to the appropriate point of contact or resource
• Takes accurate messages as needed
• Responds to work-related emails and may assist with replying to department email accounts, if assigned by the supervisor
• Coordinates the reception/desk area and maintains orderliness of all associated spaces
• Opens and distributes mail to the appropriate employees
• Assists with outgoing mail (folds letters and envelopes, prepares labels, etc.)
• Performs hand-deliveries to other campus offices
• Assists with basic office administration and other work as needed: this may include maintaining spreadsheets; preparing reports; coordinating/gathering data; filing, copying, or scanning documents, etc.
• Keeps file rooms and supply rooms organized

COMPETENCIES

Knowledge, Skills, and Abilities

Collaboration/Teamwork, Computer Software Skills, Customer Service, Interpersonal Skills, Math Skills, Multi-tasking, Written Communication, Organizational Skills, Problem-solving, Time Management, Typing/Word Processing

Work Environment:Work is primarily conducted during normal business hours.

Physical Demands:Sitting, walking, standing, typing, pushing, bending, lifting (up to ~35lbs)

Travel Required:No

If travel is required, the candidate must have and maintain a current, valid Texas driver's license and an acceptable driving record

QUALIFICATIONS

Students must be registered for undergraduate classes and maintain enrollment status to work in these positions. Students may qualify for Federal Work Study, which will be determined by the Office of Financial Aid.

Additional Job-Specific Requirements

Students are allowed to work a maximum of eighteen (18) hours per week and cannot work in multiple hourly positions. A work week is Monday-Sunday.

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Will have contact - in person, by email, or by phone - with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.