Student Assistant, Physics

Tyler Junior College; Tyler (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

Tyler Junior College is seeking a Student Assistant to support front desk operations and general office tasks. You will greet visitors, answer calls, route inquiries, and help maintain organized workflows across offices.

The role involves mail handling, light data entry, file and supply management, and collaboration with staff to ensure timely responses. Undergraduate students may qualify for Federal Work-Study.

Qualifications

• Collaboration/Teamwork, Customer Service, Interpersonal Skills
• Math Skills, Multi-tasking, Time Management
• Typing/Word Processing, Written Communication, Organizational Skills

Responsibilities

• Greet callers and visitors at front desk in a courteous, professional manner
• Answer basic questions and refer visitors to the appropriate contact or resource
• Take accurate messages as needed and respond to work-related emails as assigned
• Assist with mail handling, labeling, and distribution of mail
• Maintain orderliness of reception and related spaces, including filing and scanning
• Support basic office administration and data gathering tasks
• Keep file rooms and supply areas organized
• Perform hand-deliveries to campus offices as needed

Skills

Collaboration/Teamwork

Computer Software Skills

Customer Service

Interpersonal Skills

Math Skills

Multi-tasking

Written Communication

Organizational Skills

Problem-solving

Time Management

Typing/Word Processing

Job description

A Student Assistant (SA) at TJC plays an important role in promoting the mission of the department/office and college. The SA is required to perform various clerical tasks that aide in maintaining an organized workflow of the department/office.

• Provides coverage of the front desk and phones and greets all callers and visitors in a courteous, polite and professional manner
• Answers basic questions and/or refers callers or visitors to the appropriate point of contact or resource
• Takes accurate messages as needed
• Responds to work related emails and may assist with replying to department email accounts, if assigned by the supervisor
• Coordinates the reception/desk area and maintains orderliness of all associated spaces
• Opens and distributes mail to the appropriate employees
• Assists with outgoing mail (folds letters and envelopes, prepares labels, etc.)
• Performs hand-deliveries to other campus offices
• Assists with basic office administration and other work as needed: this may include maintaining spreadsheets; preparing reports; coordinating/gathering data; filing, copying or scanning documents, etc.
• Keeps file rooms and supply rooms organized

COMPETENCIES

Knowledge, Skills, and Abilities

Collaboration/Teamwork, Computer Software Skills, Customer Service, Interpersonal Skills, Math Skills, Multi-tasking, Written Communication, Organizational Skills, Problem-solving, Time Management, Typing/Word Processing

SUPERVISORY RESPONSIBILTIES

No Direct Supervision

Work Environment:Work required outside of normal business hours

Physical Demands:Sitting, walking, standing, lifting

Travel Required:Yes- Minimal

If travel is required, the candidate must have and maintain a current valid driver’s license and an acceptable driving record.

Students must be registered for undergraduate classes and maintain enrollment status to work in these positions. Students may qualify for Federal Work-Study, which will be determined by the Office of Financial Aid.

Additional Job-Specific Requirements

Students are allowed to work a maximum of eighteen (18) hours per week and cannot work in multiple hourly positions. A work week is Monday-Sunday.

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.