Student Assistant, Graphic Design & Digital Media

Tyler Junior College; Tyler (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Tyler Junior College is seeking a part-time front desk assistant to support Visual Communications and campus reception. You will greet visitors, route calls, take messages, and assist with basic office tasks while maintaining a welcoming environment.

You will manage mail, coordinate the desk area, monitor Mac labs, and help with data entry, reporting, and file organization. Strong computer skills and reliability are essential.

Qualifications

• High school diploma or equivalent required.
• Must be registered for undergraduate classes and maintain active enrollment.
• May qualify for Federal Work Study as determined by Financial Aid.
• Work up to 18 hours per week and cannot hold multiple hourly positions.
• Ability to greet visitors and handle basic information professionally.
• Regular and punctual attendance is essential.

Responsibilities

• Greet callers and visitors at front desk in a courteous, professional manner.
• Answer basic questions and route to the correct contact or resource.
• Take accurate messages and respond to work-related emails when assigned.
• Coordinate the reception area and maintain order in related spaces.
• Assist with mail tasks and hand deliveries across campus.
• Support basic office tasks including spreadsheets, reports, data, and filing.
• Monitor Mac labs and the Visual Communications workroom.
• Assist with closing procedures in Visual Communications rooms and labs.

Skills

Customer service

Communication

Organization

Professionalism

Time management

Discretion

Education

High school diploma or equivalent

Undergraduate class enrollment

Tools

Microsoft Word

Excel

Personal computer

Job description

Support Tyler Junior College’s Visual Communications and front-desk operations through clerical, reception, and lab/workroom coverage.

Responsibilities

• Provide front desk and phone coverage; greet callers and visitors in a courteous, polite, and professional manner
• Answer basic questions and/or route callers or visitors to the correct point of contact or resource
• Take accurate messages as needed
• Respond to work-related emails; assist with replying to department email accounts if assigned by the supervisor
• Coordinate the reception/desk area and maintain orderliness in related spaces
• Open and distribute mail to the appropriate employees
• Support outgoing mail tasks such as folding letters and envelopes and preparing labels
• Perform hand deliveries to other campus offices
• Assist with basic office administration and other tasks as needed, including maintaining spreadsheets, preparing reports, coordinating or gathering data, and filing, copying, or scanning documents
• Keep file rooms and supply rooms organized
• Monitor three Mac labs and the workroom
• Evaluate studio equipment after student use
• Complete close-down procedures in all Visual Communications rooms and labs

Requirements

• High school diploma or equivalent required
• Attend Visual Communications classes for at least one semester with good attendance
• Must be registered for undergraduate classes and maintain active enrollment status to work in these positions
• May qualify for Federal Work Study, determined by the Office of Financial Aid
• Work up to 18 hours per week
• Cannot work in multiple hourly positions
• Work week runs Monday to Sunday
• Knowledge and skill to operate a personal computer
• Working knowledge of Microsoft Word and Excel
• Ability to work independently, respect confidentiality, and maintain professionalism with students, faculty, staff, and visitors
• Regular and punctual attendance is an essential function of the role
• Must demonstrate sensitivity and understanding of diverse academic, socio-economic, cultural, and ethnic backgrounds, including staff and students with disabilities

Technologies

• Mac labs
• Microsoft Word
• Excel
• Personal computer

Supervisory Responsibilities

• No direct supervision

Physical Demands

• Sitting, walking, standing, typing, bending, kneeling, climbing, pushing (up to ~50 lbs.), lifting, and carrying (up to ~30 lbs.)

Travel Required

• No

Additional job description notes: The duties listed may change at any time with or without notice. This role includes contact in person, by email, or by phone with staff, students, and the general public. With or without reasonable accommodation, the individual must be able to perform essential functions and duties as described above, including tasks involving the physical demands listed.