Student Admissions & Records Coordinator I

State Center Community College District; Fresno (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

State Center Community College District seeks a general clerical support specialist to assist with student enrollment, registration, records access and front counter services. You will perform data entry, filing, and maintain confidential student records in accordance with FERPA and district policies.

The role involves answering phones, responding to inquiries by phone, email, and web, and supporting admissions and records with accuracy and efficiency.

Qualifications

• High school diploma or GED is required.
• At least six months of clerical or customer service experience in an office setting.
• Experience with automated recordkeeping and processing systems preferred.

Responsibilities

• Perform front counter and admissions and records duties; assist students with registering, adding/dropping courses, payments and records access.
• Input student information into computer systems and verify accuracy with third parties.
• Respond to phone, email and web inquiries; explain requirements and deadlines; enter data into databases.
• Prepare and distribute packets; handle mailings; scan and copy documents and maintain organized folders.
• Maintain confidential student files per FERPA and district policies; support equity-minded practices.
• Provide referrals to on-campus and community programs; backup for other departments.
• Assist with rosters and grades data entry and logging external transcripts.
• May supervise student workers and provide guidance as needed.

Skills

Customer service

Telephone etiquette

Data entry

Recordkeeping

Office software

Education

High school diploma or GED

Tools

Scanner(s)

Database software

Spreadsheet applications

Phone system

Word processing software

Job description

State Center Community College District seeks a general clerical support specialist to assist with student enrollment, registration, records access and front counter services. You will perform data entry, filing, and maintain confidential student records in accordance with FERPA and district policies.

The role involves answering phones, responding to inquiries by phone, email, and web, and supporting admissions and records with accuracy and efficiency.