Student Accounts & Collections Specialist

Community HigherEd; Tulsa (OK); On-site; USD 25,000 - 33,000; Full time

Job summary

Community HigherEd in Tulsa, OK seeks a Student Accounts Specialist to manage current and former student accounts receivable through payment, resolution, or referrals. You will pursue collections, set up payment plans, and coordinate with campus departments to minimize aged receivables while maintaining accuracy and privacy.

Responsibilities include identifying delinquent balances, communicating options to students, negotiating arrangements, coordinating with Financial Aid and Accounting, and

Qualifications

• Demonstrated ability to manage accounts receivable and collections with professional persistence.
• Ability to maintain accuracy in large volumes of transactions and balances.
• Experience coordinating with Financial Aid, Accounting, and Registrar to resolve student account issues.

Responsibilities

• Identify delinquent balances and prioritize outreach to resolve accounts.
• Contact students to explain balances, obligations, deadlines, payment options, and consequences.
• Negotiate payment arrangements within institutional authority and monitor commitments.
• Conduct account research and skip-tracing; refer to external collections when warranted.
• Maintain complete transaction histories and audit trails for compliance and reviews.
• Prepare weekly and monthly reports; explain trends and actions to leadership.

Skills

Financial accuracy

Persistence

Customer service

Attention to detail

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Job description

Community HigherEd in Tulsa, OK seeks a Student Accounts Specialist to manage current and former student accounts receivable through payment, resolution, or referrals. You will pursue collections, set up payment plans, and coordinate with campus departments to minimize aged receivables while maintaining accuracy and privacy.

Responsibilities include identifying delinquent balances, communicating options to students, negotiating arrangements, coordinating with Financial Aid and Accounting, and