STS Training Specialist — Travel & Hands-on Coaching

QubicaAMF Worldwide - Bowling Products; Mechanicsville (VA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401k with employer contribution

PTO

Paid Holidays

On-site fitness center

Job summary

QubicaAMF Worldwide - Bowling Products seeks a Max Training Specialist to ensure maximum product effectiveness through comprehensive training. You will deliver on-site and virtual sessions, tailor training agendas for each customer, and support after training to maximize learning outcomes.

Travel to customer sites is up to 80% as part of the role, with a focus on STS products and related software. A background in bowling operations and CRM proficiency is preferred.

Qualifications

• Knowledge of training concepts and procedures.
• Experience with CRM systems and customer training.
• Associate degree or equivalent with bowling operations exposure.

Responsibilities

• Provide product and technical training for scoring software to customers.
• Travel to job sites and conduct on-site training sessions.
• Design training agendas and deliver consultative sessions.
• Support customers post-training and respond to product inquiries.
• Coordinate with support, PM, and installation teams for issue resolution.
• Maintain training records using Microsoft CRM and report results.

Skills

Training delivery

Microsoft CRM

Windows / Office

Networking basics

On-site training

Customer training

Education

Associate Degree

Bowling operations experience

Tools

Bowling scoring systems

Job description

QubicaAMF Worldwide - Bowling Products seeks a Max Training Specialist to ensure maximum product effectiveness through comprehensive training. You will deliver on-site and virtual sessions, tailor training agendas for each customer, and support after training to maximize learning outcomes.

Travel to customer sites is up to 80% as part of the role, with a focus on STS products and related software. A background in bowling operations and CRM proficiency is preferred.