Field Service Engineer - Bowling Center Tech & Training

BRUNSWICK BOWLING PRODUCTS LLC; Muskegon (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

BRUNSWICK BOWLING PRODUCTS LLC is seeking a field technician to install, configure, and service Brunswick Capital electronic scoring equipment at bowling centers across the US and Canada. You will also train center personnel on maintenance and operation, and perform surveys to align customer needs with product offerings.

The role requires hands-on electrical/electronic knowledge, strong problem-solving, and the ability to work with cross-functional teams; travel is 100% to customer sites with

Qualifications

• Associate’s degree in Electronics or equivalent in Electronics Trade School.
• Experience in servicing and installing electronic equipment is a plus.
• Working knowledge of electrical/electronic basics and troubleshooting.
• Ability to travel 100% to US & Canada; infrequent international locations.

Responsibilities

• Perform installation start-up and debugging of electronic scoring equipment.
• Conduct surveys and brief customers on responsibilities for upcoming installations.
• Perform service calls and phone support for equipment issues, in and out of warranty.
• Provide training to center personnel on maintenance of electronic scoring equipment.
• Communicate customer expectations and product needs to Marketing, R&D, Sales Management, Service & Training teams.

Skills

Windows OS

MS Office

Internet usage

Lotus Notes

Education

Associate’s degree in Electronics

Tools

Electronic testing tools

Job description

BRUNSWICK BOWLING PRODUCTS LLC is seeking a field technician to install, configure, and service Brunswick Capital electronic scoring equipment at bowling centers across the US and Canada. You will also train center personnel on maintenance and operation, and perform surveys to align customer needs with product offerings.

The role requires hands-on electrical/electronic knowledge, strong problem-solving, and the ability to work with cross-functional teams; travel is 100% to customer sites with