Strategic Vendor Growth Lead

Amazon Inc.; Omaha, Northern (NE, KY); Hybrid; USD 80,000 - 154,000; Full time

Job summary

Amazon is seeking a Senior Customer Success Manager in Vendor Services to drive growth for key vendors on Amazon’s marketplace. You will lead strategic business plans, analyze performance data, and optimize catalog and promotions while ensuring exceptional customer experiences.

The role emphasizes collaboration with cross-functional teams, operational excellence, and measurable results for vendors and customers in a dynamic e-commerce environment.

Qualifications

• Bachelor's degree required and 4+ years in vendor or client-facing roles such as Account Management, Vendor Management, Buying, Planning or Merchandising
• Experience handling large datasets and deriving actionable insights from data
• Strong Excel skills and ability to work in fast-paced environments
• Excellent written and verbal communication skills and stakeholder management

Responsibilities

• Partner with vendors to develop and execute strategic business plans
• Analyze data trends and provide actionable recommendations
• Lead promotional planning and catalog optimization
• Collaborate with internal teams and vendor partners
• Manage multiple projects while upholding high operational standards

Skills

Project management

Vendor management

Data analysis

Excel proficiency

Communication skills

Cross-functional collaboration

Education

Bachelor's degree

Tools

Tableau

Salesforce

Job description

Amazon is seeking a Senior Customer Success Manager in Vendor Services to drive growth for key vendors on Amazon’s marketplace. You will lead strategic business plans, analyze performance data, and optimize catalog and promotions while ensuring exceptional customer experiences.

The role emphasizes collaboration with cross-functional teams, operational excellence, and measurable results for vendors and customers in a dynamic e-commerce environment.