Data-Driven Vendor Success & Growth Lead

Amazon; Austin (TX); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Vendor Services is seeking a Senior Customer Success Manager to lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. You’ll create vendor strategies, drive marketplace innovation, and shape the future of retail commerce on one of the world’s largest e-commerce platforms.

You will analyze data, develop joint business plans, and ensure operational excellence to enhance the vendor and customer experience.

Qualifications

• Bachelor's degree required and 4+ years in vendor or client-facing roles.
• Strong data analysis skills with the ability to manipulate large datasets.
• Proven experience managing multiple projects and stakeholder groups.

Responsibilities

• Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience.
• Analyze data trends to identify opportunities and provide actionable recommendations.
• Lead promotional planning and execution while ensuring catalog optimization.
• Build collaborative relationships with internal teams and vendor partners.
• Manage multiple projects while maintaining high operational standards.

Skills

Project management

Vendor management

Relationship management

Time management

Data analysis

Excel

Communication

Education

Bachelor's degree

Advanced degree (MBA/MS)

Tools

Tableau

Salesforce

Job description

Amazon Vendor Services is seeking a Senior Customer Success Manager to lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. You’ll create vendor strategies, drive marketplace innovation, and shape the future of retail commerce on one of the world’s largest e-commerce platforms.

You will analyze data, develop joint business plans, and ensure operational excellence to enhance the vendor and customer experience.