Strategic Travel Partnerships Manager — Hybrid

GetYourGuide Global Services GmbH; San Francisco (CA); Hybrid; USD 87,000 - 107,000; Full time

Benefits offered by this job

Paid sick days

Vacation days

Telecommuting days

Parental leave

Job summary

GetYourGuide Global Services GmbH is seeking an Account Manager for the San Francisco market. You’ll own a book of mid-market supplier partners across the US/Canada, driving growth, retention, and performance on our platform.

You’ll liaise with internal teams, pitch expansion ideas, and help partners thrive. The role operates on a hybrid schedule, with in-office Mon/Tue/Thu and remote Wed/Fri, and offers strong compensation and growth opportunities.

Qualifications

• 2-3 years of Account Management or Customer Success experience in tech/marketplace
• Proven track record of meeting and beating commercial targets
• Excellent communication with partners and internal teams
• Comfortable working with performance metrics and turning data into action
• Interest in travel and passion for GetYourGuide offering

Responsibilities

• Manage and grow a book of mid-market supplier accounts (tours, activities, experiences) across US/Canada
• Hit performance targets and drive growth for partners on the platform
• Educate and enable accounts; become the go-to partner for growth and strategy
• Pitch, cross-sell, and upsell to win new listings and increase availability
• Collaborate with internal teams to troubleshoot issues and improve supplier experience
• Monitor partner health and drive improvements to reduce cancellations and raise reviews

Skills

Strong communication

Data-driven

Problem solving

Ownership

Travel enthusiasm

Job description

GetYourGuide Global Services GmbH is seeking an Account Manager for the San Francisco market. You’ll own a book of mid-market supplier partners across the US/Canada, driving growth, retention, and performance on our platform.

You’ll liaise with internal teams, pitch expansion ideas, and help partners thrive. The role operates on a hybrid schedule, with in-office Mon/Tue/Thu and remote Wed/Fri, and offers strong compensation and growth opportunities.