Strategic Territory Executive - US SaaS Growth in AI Ops

PagerDuty, Inc.; Montpelier (VT); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

Job summary

PagerDuty is seeking a Territory Executive to own a defined set of mid‑size accounts and drive growth through upsell and cross‑sell opportunities. You will engage C‑level stakeholders with strategic, consultative selling and manage a data‑driven pipeline using Salesforce.

The role requires shaping territory plans, aligning with cross‑functional teams, and championing the PagerDuty Operations Cloud to expand platform usage across customers.

Qualifications

• 7+ years of experience in B2B sales, account management, or expansion‑selling roles within SaaS or enterprise software.
• Proven success in meeting or exceeding quota within a defined territory.
• Demonstrated ability to sell to and influence C‑level executives and technical stakeholders.
• Proficiency using Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Drive growth within a defined territory by expanding revenue in existing mid‑sized accounts through upsell and cross‑sell motions.
• Build and sustain relationships with C‑level executives and key decision‑makers through consultative, in‑person engagement.
• Develop and execute territory and account plans that identify expansion opportunities, competitive risks, and customer priorities.
• Champion the adoption of PagerDuty’s Operations Cloud to deliver tangible value and expand platform usage.
• Accurately forecast and manage your sales pipeline using Salesforce and the MEDDICC qualification framework.
• Collaborate cross‑functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams to ensure a seamless customer experience.

Skills

SaaS sales

Executive engagement

Territory management

Sales forecasting

Salesforce proficiency

Quota attainment

B2B sales

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce (SFDC)

Job description

PagerDuty is seeking a Territory Executive to own a defined set of mid‑size accounts and drive growth through upsell and cross‑sell opportunities. You will engage C‑level stakeholders with strategic, consultative selling and manage a data‑driven pipeline using Salesforce.

The role requires shaping territory plans, aligning with cross‑functional teams, and championing the PagerDuty Operations Cloud to expand platform usage across customers.