Strategic Territory Account Manager

Exotic Automation & Supply Inc.; New Hudson (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Exotic Automation & Supply Inc. is seeking a results-driven Customer Representative to grow sales in a designated Michigan territory. You will build relationships with key decision-makers, manage accounts, and coordinate technical support for core products and services.

The role emphasizes territory planning, quotes, and pricing while achieving revenue targets and maintaining margins. Collaboration with purchasing, AR, and cross-functional teams is required in a fast-paced industrial environment.

Qualifications

• Bachelor's degree required or substitution of 3 years of sales-related work experience.
• CRM experience preferred and required for effective account management.
• Ability to provide 24-hour customer support and maintain professional communication.
• Valid driver's license and reliable vehicle meeting company standards.

Responsibilities

• Develop and maintain strong relationships with key decision-makers in customer facilities.
• Execute visits per Territory Plan to strengthen partnerships and identify growth opportunities.
• Provide and coordinate technical support for essential products and services.
• Manage sales performance and gross margin targets across product lines.
• Develop, implement, and maintain Customer Account Plans and Territory Plans.
• Identify and pursue new customer development opportunities within the territory.
• Define strategies for target accounts to maximize market penetration.
• Coordinate with purchasing to identify sourcing solutions for customer requirements.
• Support accounts receivable efforts and assist in payment resolution when requested.
• Submit itineraries, call reports, and expense reports per company policy.
• Participate in joint calls with colleagues and suppliers to strengthen account strategies.

Skills

Relationship management

Account planning

Sales negotiation

CRM experience

Territory management

Education

Bachelor's degree in related field

Tools

CRM software

Job description

Exotic Automation & Supply Inc. is seeking a results-driven Customer Representative to grow sales in a designated Michigan territory. You will build relationships with key decision-makers, manage accounts, and coordinate technical support for core products and services.

The role emphasizes territory planning, quotes, and pricing while achieving revenue targets and maintaining margins. Collaboration with purchasing, AR, and cross-functional teams is required in a fast-paced industrial environment.