Strategic Technical Sales Account Manager

Henkel Corporation; Seattle (WA); On-site; USD 70,000 - 110,000; Full time

Job summary

Henkel in Seattle seeks a results-driven sales professional for the Adhesive Technologies unit to execute plans, grow existing accounts and win new ones in the Northwest, aligning with sustainability goals and corporate strategy.

You will build strong customer partnerships, coordinate with technical teams to resolve requests, manage orders and pricing, monitor field activities, and leverage CRM data to improve coverage, loyalty and overall profitability.

Responsibilities

• Executes sales plans and strategy in line with SBU and sustainability strategy to maintain and develop existing and acquire new customers.
• Develops and executes action plan for each customer based on customer roadmap to enhance loyalty and long-term partnership.
• Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory/ at defined account.
• Builds and maintains strong relationships with customers, develops customer centric initiatives & implements their feedback
• Communicates with KAM / Sales team on specific customers tasks and priorities & monitors customer activities, pricing positioning
• Coordinates with technical customer service to conduct line trials, (re)solves customer requests and complaints Executes pricing and promotional actions
• Executes KAM strategy (listing, promotions)
• Manages and/ or steers distributor salesforce / 3rd Party Representation
• Ensures execution in excellence at point of sales; ensures merchandising and brand representation in stores / salons
• Conducts field, market, jobsite or store visits; follows up on store implementation/promotion, in-store stock levels, identifies gaps
• Coordinates education implementation and sales impact with technical advisors
• Takes and processes customer orders; negotiates customer agreements; carries out admin tasks related to reporting and contract mgmt Steers the overdue payments, blocks orders if needed & leverage CRM tools, data analytics, and automation to enhance sales performance

Job description

Henkel in Seattle seeks a results-driven sales professional for the Adhesive Technologies unit to execute plans, grow existing accounts and win new ones in the Northwest, aligning with sustainability goals and corporate strategy.

You will build strong customer partnerships, coordinate with technical teams to resolve requests, manage orders and pricing, monitor field activities, and leverage CRM data to improve coverage, loyalty and overall profitability.