Strategic Technical Account Manager — Kubernetes & AI Infra

Vcluster; United States, Northern America, Americas; Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Competitive Salary

Platinum‑Level Insurance

Flexible Working Schedule

Workplace Flexibility

Job summary

vCluster Labs is seeking a Technical Account Manager to drive post-sales success for enterprise customers, from onboarding through renewal and expansion. You will translate platform adoption into measurable business outcomes, build executive relationships, and maintain credible technical dialogue across Platform Engineering, DevOps, and leadership teams.

You will own end-to-end onboarding, craft success plans, articulate ROI, and proactively manage risk with a structured, data-driven approach.

Qualifications

• Hands-on familiarity with Kubernetes and cloud-native technologies.
• Experience in post-sales roles like customer success or technical account management.

Responsibilities

• Onboarding ownership: lead end-to-end customer onboardings and enablement.
• Success planning: maintain customer success plans with KPIs and adoption milestones.
• Value articulation: translate adoption into business outcomes and ROI.
• Proactive engagement: own renewal/expansion cadence and executive reviews.
• Technical credibility: discuss architecture, RBAC, multi-tenant patterns and Day 2 ops.

Skills

Kubernetes

Cloud-native technologies

RBAC

Tenant Isolation

Day 2 operations

Post-sales experience

Customer success

Job description

vCluster Labs is seeking a Technical Account Manager to drive post-sales success for enterprise customers, from onboarding through renewal and expansion. You will translate platform adoption into measurable business outcomes, build executive relationships, and maintain credible technical dialogue across Platform Engineering, DevOps, and leadership teams.

You will own end-to-end onboarding, craft success plans, articulate ROI, and proactively manage risk with a structured, data-driven approach.