Strategic Technical Account Manager – Drive Growth

Sales Talent Inc.; Kennett Square (Chester County); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Significant bonuses

Unlimited vacation after year one

401(k) match

Medical, dental, and vision insurance

Paid volunteer time

Learning and development programs

Job summary

A leading sales firm is seeking a Technical Account Manager in Kennett Square, PA. This role focuses on fostering relationships with high-value clients, ensuring satisfaction, and identifying growth opportunities through upselling and cross-selling. The ideal candidate has 2+ years of client account management experience in IT, strong relationship-building skills, and familiarity with Salesforce or similar CRMs. This position offers a base salary, significant bonuses, and comprehensive benefits including unlimited vacation after the first year.

Qualifications

• 2+ years of client account management experience, ideally in IT or MSP.
• Confidence in presenting to C-level leaders.
• Strong negotiation and communication skills.

Responsibilities

• Serve as the strategic partner for high-value client accounts.
• Lead business reviews to ensure client satisfaction.
• Proactively resolve client concerns.

Skills

Client account management

IT solutions understanding

Relationship building

Negotiation skills

Communication skills

Analytical mindset

Tools

Salesforce

HubSpot

ConnectWise

Autotask

Job description

A leading sales firm is seeking a Technical Account Manager in Kennett Square, PA. This role focuses on fostering relationships with high-value clients, ensuring satisfaction, and identifying growth opportunities through upselling and cross-selling. The ideal candidate has 2+ years of client account management experience in IT, strong relationship-building skills, and familiarity with Salesforce or similar CRMs. This position offers a base salary, significant bonuses, and comprehensive benefits including unlimited vacation after the first year.