Strategic Technical Account Manager — Federal Deployments

Altana; New York (NY); Hybrid; USD 125,000 - 150,000; Full time

Benefits offered by this job

Flexible Time Off

Parental Leave

Health Benefits

401(k) Savings

Commuter Benefits

Wellness (Calm subscription)

Life Insurance & Disability

Dependent Care FSA

Job summary

Altana, the network for trusted trade, is seeking a Technical Account Manager to lead deployment of a large-scale software solution within a federal agency. You will drive technical transformation, deliver mission impact, and build enduring client partnerships, working across product, engineering, and government stakeholders.

You will engage senior government leaders, manage cross-functional teams, and translate feedback into actionable requirements, while expanding existing accounts and

Qualifications

• 5+ years of technical delivery or public sector consulting experience.
• History of expanding accounts year over year.
• Ability to understand customer challenges and make data-informed decisions.
• Open to feedback and cross-functional collaboration to improve outcomes.
• Willingness to learn Altana’s deployments, including data fusion and ML.
• Strong communication and interpersonal skills with balance of persistence.

Responsibilities

• Own deployment of Altana’s platform for US government customers, driving transformation and adoption.
• Engage customers to achieve mission outcomes and optimize results.
• Serve as trusted advisor to agency leaders and user groups.
• Synthesize feedback and requirements for Product and Engineering teams.
• Coordinate deployment efforts across implementation and engineering teams.
• Help develop account growth strategies with Sales & Delivery.

Skills

Account growth

Cross-functional collaboration

Data-driven decisions

Relationship building

Judgment

Learning mindset

Job description

Altana, the network for trusted trade, is seeking a Technical Account Manager to lead deployment of a large-scale software solution within a federal agency. You will drive technical transformation, deliver mission impact, and build enduring client partnerships, working across product, engineering, and government stakeholders.

You will engage senior government leaders, manage cross-functional teams, and translate feedback into actionable requirements, while expanding existing accounts and