Remote Senior Federal Technical Account Manager

VASION; Lehi (UT); Remote; USD 150.000 - 230.000; Vollzeit

Benefits dieser Stelle

Flexible work environment

Discretionary Vacation Bonus

Flexible paid time off

Paid parental leave

401k with company match

Company-contributed HSA

Mental health & coaching support

Zusammenfassung

Vasion is seeking a Staff Technical Account Manager to lead Federal post-sale technical leadership across civilian agencies, DoD components, and FedRAMP-enabled partners. You will set standards, playbooks, and reusable assets for the Federal practice while managing strategic accounts with a field-tested, evidence-driven approach.

You’ll work remotely with up to 25% travel, requiring active or prior U.S. security clearance, and you’ll partner with Product and Engineering to align roadmaps with

Qualifikationen

• Active or previously held U.S. government security clearance
• 8–10+ years in technical account management, post-sales engineering, or senior technical support for SaaS or enterprise software
• Track record leading the technical response on high-consequence escalations across multiple products or teams
• Demonstrated experience mentoring other technical staff and setting standards or reusable assets
• Strong writing and presentation skills, including to executive audiences
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent experience
• English language proficiency; additional language skills valued

Aufgaben

• Define Federal advisory standards, risk signals, and escalation responses for consistency across the team
• Own the planning method for the Federal practice, tracking milestones and compliance changes
• Act as the technical lead where remediation spans several products or teams
• Define how Federal engagements are structured, delivered, and evidenced against entitlement
• Orchestrate Professional Services, Support, and partners to ensure consistent delivery quality
• Build reusable assets and enablement, and align roadmaps with Federal requirements

Kenntnisse

Post-sales leadership

Architecture mindset

Networking & identity

Security & compliance

Print/Workflow domain

Technical toolbox

Executive communication

Ausbildung

Bachelor's degree or equivalent

Tools

Jira

PowerShell

SQL

RESTful APIs

Bash

Jobbeschreibung

Vasion is seeking a Staff Technical Account Manager to lead Federal post-sale technical leadership across civilian agencies, DoD components, and FedRAMP-enabled partners. You will set standards, playbooks, and reusable assets for the Federal practice while managing strategic accounts with a field-tested, evidence-driven approach.

You’ll work remotely with up to 25% travel, requiring active or prior U.S. security clearance, and you’ll partner with Product and Engineering to align roadmaps with