Strategic Technical Account Manager: Cybersecurity & Growth

E-N Computers; Waynesboro (VA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Life insurance

401k employer match (up to 3%)

13 Paid Holidays

176 PTO hours

Continuing Education Assistance

Job summary

E-N Computers is seeking a Technical Account Manager (TAM) in Virginia to serve as a trusted advisor to client leadership, guiding strategic technology planning and cybersecurity initiatives. You will oversee licensing, procurement, and vendor relations while maintaining high levels of client satisfaction through regular business reviews and proactive guidance.

The TAM will develop roadmaps, align IT services with business goals, and collaborate across service, engineering, cybersecurity, and

Qualifications

• 3–5 years in an MSP or IT services environment.
• Knowledge of Microsoft 365, Azure, networking, infrastructure, cybersecurity, and cloud technologies.
• Experience with licensing/procurement.
• Excellent communication and organizational skills.

Responsibilities

• Serve as the primary strategic advisor for assigned client accounts.
• Build trusted relationships with client leadership and conduct QBRs.
• Develop technology roadmaps and budgets; provide executive guidance.
• Advise on cybersecurity best practices and compliance (CMMC/NIST/HIPAA as applicable).
• Manage software/hardware licensing, renewals, and vendor relationships.
• Evaluate service requests and plan proper service paths; support onboarding.

Skills

MSP/IT services experience

Microsoft 365

Azure

Networking

Cybersecurity

Licensing

Communication

Organizational skills

Tools

ConnectWise

HaloPSA

IT Glue

Hudu

BrightGauge

Job description

E-N Computers is seeking a Technical Account Manager (TAM) in Virginia to serve as a trusted advisor to client leadership, guiding strategic technology planning and cybersecurity initiatives. You will oversee licensing, procurement, and vendor relations while maintaining high levels of client satisfaction through regular business reviews and proactive guidance.

The TAM will develop roadmaps, align IT services with business goals, and collaborate across service, engineering, cybersecurity, and