Strategic Technical Account Manager

FIT Solutions

Virginia Beach (VA)

Hybrid

USD 90,000 - 140,000

Full time

8 days ago

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Benefits offered by this job

Health, Dental & Vision Insurance

FSA/HSA options

Life Insurance

Paid holidays

Paid time off

Paid sick leave

Hybrid work environment

401K

Professional training & development

Job summary

FIT Solutions is seeking a Technical Account Manager to serve as the strategic technology adviser and primary business relationship owner for assigned Virginia Beach clients. You will align client objectives with FIT Solutions' services, drive client success, mitigate risks, and support long-term retention and growth.

This role collaborates with engineering, service delivery, cybersecurity, procurement and sales teams to deliver measurable business outcomes.

Qualifications

Minimum of 3 years in technical account management, account management, or similar role in MSP/IT services.
Experience managing B2B client relationships and conducting executive reviews.
Ability to translate technical concepts into business outcomes and manage stakeholders.

Responsibilities

Act as strategic technology advisor and primary client relationship owner.
Align client objectives with FIT Solutions services to drive growth and retention.
Lead technology planning meetings and present roadmaps and budgets to executives.
Collaborate with engineering, service delivery, cybersecurity, procurement, and sales teams.
Oversee contract reviews, renewals, and renegotiations to meet client needs.