Strategic Technical Account Manager

Sitetracker; Austin (TX, KS); On-site; USD 120,000 - 160,000; Full time

Job summary

Sitetracker is seeking a Technical Account Manager to guide our largest customers through strategic transformations, blending enterprise architecture with long-term account ownership.

You will influence product strategy, drive adoption, retention, and annualized services growth, and serve as a trusted advisor guiding complex technical decisions. This role emphasizes proactive leadership, change management, and measurable business outcomes.

Qualifications

• Experience in strategic consulting, technical leadership, and change management.
• Ability to drive value realization and customer outcomes.
• Experience with Salesforce and enterprise architecture.

Responsibilities

• Provide strategic advisory to Sitetracker’s largest customers to drive adoption, retention, expansion, and services growth.
• Lead customer transformations, articulating product value and guiding complex architectural decisions.
• Mentor and influence stakeholders across executive and operational levels to realize business outcomes.

Skills

Strategic consulting

Value leadership

Technical leadership

Change management

Enterprise architecture

Salesforce knowledge

Job description

Sitetracker is seeking a Technical Account Manager to guide our largest customers through strategic transformations, blending enterprise architecture with long-term account ownership.

You will influence product strategy, drive adoption, retention, and annualized services growth, and serve as a trusted advisor guiding complex technical decisions. This role emphasizes proactive leadership, change management, and measurable business outcomes.