Strategic Technical Account Manager

Redwood Summit LLC; Kansas City (MO); Presencial; USD 90.000 - 146.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plans

Paid time off

Descripción de la vacante

Redwood Summit LLC in Kansas City, MO seeks a Technical Account Manager to oversee client relationships, resolve technical issues, and support account growth. The role reports to the sales and support teams within a collaborative Kansas City environment.

The ideal candidate has 3–5 years in account management or technical sales, strong communication skills, and familiarity with CRM and project management tools. Travel as needed is expected.

Formación

• Bachelor's degree or equivalent experience.
• 3–5 years of experience in account management or technical sales.
• Strong communication and problem-solving skills.

Responsabilidades

• Manage and maintain relationships with key clients to ensure satisfaction and loyalty.
• Drive account growth and expansion through strategic planning and execution.
• Provide technical support and guidance to clients, ensuring they maximize the value of our software solutions.
• Collaborate with the sales team to understand client needs and develop tailored solutions.
• Monitor client performance and identify opportunities for improvement and upsell.
• Maintain accurate and up-to-date account records and reporting.
• Attend industry events and conferences to stay current with trends and best practices.

Conocimientos

Communication

Interpersonal skills

Problem-solving

Travel readiness

Educación

Bachelor's degree or equivalent

Herramientas

CRM tools

Project management tools

Descripción del empleo

Redwood Summit LLC in Kansas City, MO seeks a Technical Account Manager to oversee client relationships, resolve technical issues, and support account growth. The role reports to the sales and support teams within a collaborative Kansas City environment.

The ideal candidate has 3–5 years in account management or technical sales, strong communication skills, and familiarity with CRM and project management tools. Travel as needed is expected.