Strategic Tech Accounts Director | Global Client Leadership

ServiceNow; California; In loco; USD 140.000 - 220.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous family leave

Matched donations

Annual learning stipends

Flexible PTO

Competitive retirement plan

Paid volunteer time

Descrizione del lavoro

ServiceNow is seeking a senior account leader to manage global relationships with our largest customers in North America. You will own executive-level engagements, coordinate multi-disciplinary teams, and translate customers' strategic outcomes into ServiceNow solutions.

You will drive revenue across licenses, renewals, and professional services, build trusted partnerships from IT to CxO, and shape roadmaps that accelerate value realization.

Competenze

• Experience in enterprise software sales and account management.
• Ability to lead cross-functional teams and influence at executive levels.
• Strong strategic thinking and relationship-building skills.

Mansioni

• You will produce new business with a defined set of ServiceNow’s largest existing accounts.
• You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services.
• Provide strategic leadership to clients.
• Be the relationship manager between customers and ServiceNow.
• Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer’s strategic outcomes.
• Manage all Executive relationships between ServiceNow and assigned clients.
• Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources.
• Build trust and deep multi-tiered relationships through assigned clients’ organization, from project/IT teams to CxO level.
• Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience.
• Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services.

Descrizione del lavoro

ServiceNow is seeking a senior account leader to manage global relationships with our largest customers in North America. You will own executive-level engagements, coordinate multi-disciplinary teams, and translate customers' strategic outcomes into ServiceNow solutions.

You will drive revenue across licenses, renewals, and professional services, build trusted partnerships from IT to CxO, and shape roadmaps that accelerate value realization.