Health Life Sciences Client Director: Growth & Relationships

ServiceNow; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

ServiceNow is seeking a high-impact Client Director to drive new business within Health Life Sciences accounts and to act as the primary relationship manager between customers and ServiceNow. You will lead executive conversations, align offerings with business outcomes, and steward revenue across licenses, renewals, and services.

You will collaborate with solution teams, develop strategic account plans, and shape long-term partnerships in a fast-moving AI-enabled platform environment.

Qualifications

• 7+ years of client management and account strategy experience.
• 2+ years as a Client Director with multi-million-dollar sales solutions.
• Experience in IT Service Management, HR, Security, or related domains.

Responsibilities

• Drive new business within assigned Health Life Sciences accounts.
• Provide strategic leadership and manage executive relationships.
• Collaborate with solution teams to align ServiceNow offerings with customer outcomes.
• Achieve financial targets including licenses, renewals, and professional services.

Skills

Client management

Executive relationship management

Strategic leadership

Cross-functional collaboration

Job description

ServiceNow is seeking a high-impact Client Director to drive new business within Health Life Sciences accounts and to act as the primary relationship manager between customers and ServiceNow. You will lead executive conversations, align offerings with business outcomes, and steward revenue across licenses, renewals, and services.

You will collaborate with solution teams, develop strategic account plans, and shape long-term partnerships in a fast-moving AI-enabled platform environment.