Strategic Tech Account Manager | Multi-Product SaaS

Breakout Tools; San Francisco (CA); Remote; USD 70,000 - 120,000; Full time

Job summary

A leading software solutions provider based in California is seeking a Technical Account Manager to foster customer relationships. Your role involves guiding clients to utilize PostHog tools effectively, ensuring satisfaction and fostering long-term partnerships. The ideal candidate is technical, commercially minded, and excels in collaboration within a remote setting. This position also offers a combination of base salary and commission on sales targets.

Qualifications

• You must be technically adept to assist customers without external help.
• Focus on long-term customer relations, not just initial sales.
• Ability to communicate effectively in a remote environment.

Responsibilities

• Own customer feedback and collaborate with product teams.
• Be hyper responsive and integrate into the customer’s team.
• Assist customers in understanding and adopting PostHog products.

Skills

Technical support

Customer relationship management

Sales acumen

Tools

PostHog products

Job description

A leading software solutions provider based in California is seeking a Technical Account Manager to foster customer relationships. Your role involves guiding clients to utilize PostHog tools effectively, ensuring satisfaction and fostering long-term partnerships. The ideal candidate is technical, commercially minded, and excels in collaboration within a remote setting. This position also offers a combination of base salary and commission on sales targets.