Strategic Splunk Renewals Specialist

Cisco; Atlanta (GA); On-site; USD 101,000 - 148,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental and vision insurance

Paid time off

Job summary

Cisco Systems, Inc. is hiring for a Renewal Specialist to drive high‑volume renewal opportunities in a fast-paced, enterprise environment in the United States.

You will engage with customers to understand renewal needs, tailor value messaging, and coordinate with sales, support, and operations to ensure successful outcomes. The role emphasizes leveraging product knowledge to propose renewal options, refining pricing and terms, and advancing scalable renewal processes.

Qualifications

• 2+ years of experience managing high-volume, transactional opportunities while supporting the team in executing consultative renewal strategies.

Responsibilities

• Supports renewal execution within a defined architecture across related Cisco products and services.
• Aligns with mid-market or regional accounts with moderate complexity.
• Participates in renewal discussions to tailor messaging to business priorities and customer outcomes.
• Highlights Cisco differentiators using prepared materials and adapts them to customer context.
• Identifies adoption, risks, and works with cross-functional teams to resolve issues.
• Prepares renewal quotes and refines pricing and terms for closure.
• Suggests renewal options based on product knowledge and inputs from senior members.
• Collaborates with account teams to enable scalable renewal motions.
• Identifies repetitive tasks and suggests automation opportunities to improve efficiency.
• Shares renewal insights and learnings to improve process consistency.

Skills

Renewals experience

Account management

Cross-functional collaboration

Tools

Salesforce CRM/CPQ

Gainsight

Job description

Cisco Systems, Inc. is hiring for a Renewal Specialist to drive high‑volume renewal opportunities in a fast-paced, enterprise environment in the United States.

You will engage with customers to understand renewal needs, tailor value messaging, and coordinate with sales, support, and operations to ensure successful outcomes. The role emphasizes leveraging product knowledge to propose renewal options, refining pricing and terms, and advancing scalable renewal processes.