Renewals Strategy Lead

Cisco; United States; Remote; USD 135,000 - 171,000; Full time

Job summary

Cisco is seeking to strengthen its renewals program with a focus on strategic, cross-functional execution and data-driven decision making. The role will drive recurring revenue growth, improve renewal rates, and reduce churn by translating business strategy into scalable roadmaps.

You will collaborate with Sales, Renewals, Finance, Operations, Customer Success, and Product teams to optimize processes, establish governance, and deliver measurable outcomes that positively impact customer outcomes

Qualifications

• Experience leading cross-functional renewal programs.
• Ability to translate strategy into actionable roadmaps.
• Experience with renewal metrics and forecasting models.

Responsibilities

• Translate business strategy into actionable program roadmaps.
• Align cross-functional teams around priorities, measurable outcomes, and scalable execution.
• Leverage data, analytics, and AI-enabled insights to improve forecasting and identify renewal risks.
• Establish governance, performance metrics, and accountability frameworks across complex initiatives.
• Partner with senior leaders to streamline renewals operations and deliver continuous improvements.

Skills

Cross-functional leadership

Forecasting

Data analytics

KPIs

CRM tools

Sales operations

Renewals program management

Tools

Salesforce

Clari

Job description

Cisco is seeking to strengthen its renewals program with a focus on strategic, cross-functional execution and data-driven decision making. The role will drive recurring revenue growth, improve renewal rates, and reduce churn by translating business strategy into scalable roadmaps.

You will collaborate with Sales, Renewals, Finance, Operations, Customer Success, and Product teams to optimize processes, establish governance, and deliver measurable outcomes that positively impact customer outcomes