Strategic Solutions Architect & Mentor

HEARTLAND-BUSINESS-SYSTEMS-LLC; Plymouth (MN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation package

Growth opportunities

Work-life balance

Benefits with HSA eligible plans

Job summary

Heartland Business Systems is seeking a Senior Solutions Consultant to drive the sales process for our technology solutions and services, aligning with customers' short- and long-term goals. This role takes ownership of the customer journey and builds lasting relationships while advising on strategic technology and business outcomes.

The Senior SC may mentor Associate Solutions Consultants and lead projects, quoting terms and shaping solutions with engineers to ensure client satisfaction and

Qualifications

• Six or more years of related Sales Experience (in technology industry)
• Advanced business knowledge and acumen
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• High School Diploma or equivalent
• Maintain an outcome focused mindset
• Have strong prioritization skills
• Always be a team player
• Carry a professional attitude and respectful demeanor

Responsibilities

• May provide leadership and mentorship to an Associate Solutions Consultants.
• May assist in developing associate solutions consultant training and development plans.
• May lead projects or teams.
• Quote prices, credit terms and other bid specifications.
• Analyze the client needs and interests and manage client satisfaction issues.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Negotiate prices and terms of sales and service agreements.
• Maintain customer records, using CRM and other available tools.
• Visit establishments to evaluate needs and to promote product or service sales.
• Prepare sales contracts for orders obtained and submit orders for processing.
• Verify that materials lists are accurate and that delivery schedules meet project deadlines.
• Consult with engineers regarding technical problems.
• Accurately forecast new business as it is being developed and closed.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Collaborate with colleagues to exchange information such as selling strategies and marketing information.
• Demonstrate and explain the operation and use of technical products to clients through telephone and in-person calls and presentations.
• Promotes company ability, reputation, products, systems, new techniques, and other specialized technical knowledge throughout the particular industry.
• Attend sales meetings and read related publications in order to keep current on products applications, technical service, market conditions, competitive activities, advertising, and promotional trends.
• Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
• Compute customer\'s installation or production costs, and estimate savings from new services, products, or equipment.
• Meet or exceed projected sales goals at the highest level.
• Perform other duties, as assigned.

Skills

Sales experience

Business acumen

Prioritization

Team player

Professional demeanor

Outcome-focused

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Job description

Heartland Business Systems is seeking a Senior Solutions Consultant to drive the sales process for our technology solutions and services, aligning with customers' short- and long-term goals. This role takes ownership of the customer journey and builds lasting relationships while advising on strategic technology and business outcomes.

The Senior SC may mentor Associate Solutions Consultants and lead projects, quoting terms and shaping solutions with engineers to ensure client satisfaction and