Senior Solutions Consultant - Strategic Tech Advisor

HEARTLAND BUSINESS SYSTEMS LLC; St. Louis (MO); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation package

Growth opportunities

Work-life balance

Job summary

Heartland Business Systems seeks a Senior Solutions Consultant to drive the sales process for technology solutions and services, owning the customer journey and building long-term relationships. You will collaborate with the HBS team to uncover needs, tailor solutions, and ensure exceptional client satisfaction.

The role may mentor Associate Solutions Consultants, lead projects, and quote bid terms while maintaining CRM records and promoting advanced technical knowledge across the industry.

Qualifications

• Six or more years of related Sales Experience (in technology industry).
• Advanced business knowledge and acumen.
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Responsibilities

• May provide leadership and mentorship to an Associate Solutions Consultants.
• May lead projects or teams.
• Quote prices, credit terms and other bid specifications.
• Analyze the client needs and interests and manage client satisfaction issues.
• Negotiate prices and terms of sales and service agreements.
• Maintain customer records, using CRM and other available tools.
• Visit establishments to evaluate needs and to promote product or service sales.
• Prepare sales contracts for orders obtained and submit orders for processing.
• Consult with engineers regarding technical problems.
• Accurately forecast new business as it is being developed and closed.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Collaborate with colleagues to exchange information such as selling strategies and marketing information.
• Demonstrate and explain the operation and use of technical products to clients through telephone and in-person calls and presentations.
• Promotes company ability, reputation, products, systems, new techniques, and other specialized technical knowledge throughout the particular industry.
• Attend sales meetings and read related publications in order to keep current on products applications, technical service, market conditions, competitive activities, advertising, and promotional trends.
• Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
• Compute customer4s installation or production costs, and estimate savings from new services, products, or equipment.
• Meet or exceed projected sales goals at the highest level.
• Perform other duties, as assigned.

Skills

Sales experience

Advanced business knowledge

Microsoft Office

Prioritization skills

Team player

Professional demeanor

Education

High School Diploma or equivalent

Job description

Heartland Business Systems seeks a Senior Solutions Consultant to drive the sales process for technology solutions and services, owning the customer journey and building long-term relationships. You will collaborate with the HBS team to uncover needs, tailor solutions, and ensure exceptional client satisfaction.

The role may mentor Associate Solutions Consultants, lead projects, and quote bid terms while maintaining CRM records and promoting advanced technical knowledge across the industry.