Strategic SMB SaaS Recruitment Account Director

Linkedin3; New York (NY); Hybrid; USD 112,000 - 160,000; Full time

Job summary

LinkedIn is seeking an Account Director to serve as trusted advisor to customers in the Staffing/Recruitment industry. You will help them understand the value of our solutions, measure ROI, and build long-term relationships that drive mutual growth.

The role is hybrid in the United States, with home and office days scheduled as needed. You will drive growth by identifying opportunities, aligning stakeholders, and collaborating with cross-functional teams to ensure customer success.

Qualifications

• 2+ years of sales experience.

Responsibilities

• Builds relationships with decision makers and stakeholders across a dedicated customer base
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
• Drives Customer growth by proactively identifying opportunities to deliver greater customer value
• Researches Customer's business and prepares thoughtful questions and insights in advance of customer meetings
• Asks layered, open-ended questions to understand and clarify Customer's objectives and challenges beyond surface-level detail
• Shifts communication style and content to fit the needs of different stakeholders
• Leads with Solutions, not products, when making recommendations aligned to Customer objectives
• Sells with Integrity
• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
• Uses data and insights to support investment recommendations or overcome customer objections
• Proactively mitigates churn risk by adopting a smart, customer-centric approach
• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
• Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
• Practices humility and asks for help from colleagues when faced with a challenge or unknown
• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.

Skills

Account Management

Renewal Retention

Territory Planning

Communication

Job description

LinkedIn is seeking an Account Director to serve as trusted advisor to customers in the Staffing/Recruitment industry. You will help them understand the value of our solutions, measure ROI, and build long-term relationships that drive mutual growth.

The role is hybrid in the United States, with home and office days scheduled as needed. You will drive growth by identifying opportunities, aligning stakeholders, and collaborating with cross-functional teams to ensure customer success.