Strategic SMB Account Manager - Tech Solutions

Alaska Communications; Fairbanks (AK); On-site; USD 60,000 - 76,000; Full time

Job summary

Alaska Communications seeks a Client Account Manager II - SMB to retain and grow our existing customer base, demonstrating the value of ACS solutions and driving increased sales through face-to-face visits. This role emphasizes outside sales and meeting with customers to explore end-to-end technology solutions.

The position requires strong prospecting, 60% off-site field work, and collaboration with internal teams.

Qualifications

• Bachelor's degree in business administration, marketing, information technology or related field.
• Two years of sales experience.
• Experience in B2B sales preferred in telecom or IT.
• Valid driver's license.

Responsibilities

• Meets or exceeds sales goals by assessing customer needs and closing sales.
• Conducts face-to-face visits with customers to develop relationships and revenue.
• Spends at least 60% of time off-site with customers in person.
• Performs account reviews to ensure contracts and information are up to date.
• Prepares sales documentation, activity reports and forecasts.
• Receives and works sales leads through to closing.
• Maintains ongoing relationships to maximize sales opportunities.
• Collaborates with internal stakeholders and improves processes for satisfaction and profitability.
• Performs other duties as assigned.

Skills

Customer focus

Accountability

Sales ability

Relationship building

Technical aptitude

Business acumen

Communication skills

Education

Bachelor's degree in business administration / marketing / IT

Tools

Microsoft Office

Job description

Alaska Communications seeks a Client Account Manager II - SMB to retain and grow our existing customer base, demonstrating the value of ACS solutions and driving increased sales through face-to-face visits. This role emphasizes outside sales and meeting with customers to explore end-to-end technology solutions.

The position requires strong prospecting, 60% off-site field work, and collaboration with internal teams.