SMB Client Account Manager II - Growth & Solutions

110 Alaska Communications Systems Holdings, Inc.; Anchorage (AK); On-site; USD 60,000 - 76,000; Full time

Job summary

Alaska Communications seeks a Client Account Manager II – SMB in Anchorage to retain and grow our existing customer base. You will partner with clients, demonstrate the value of ACS solutions, and drive revenue through face-to-face visits and proactive outreach.

The role emphasizes outside sales prospecting, with about 60% travel to meet customers, develop relationships, and close deals while ensuring contracts and accounts are kept up to date.

Qualifications

• Requires 2 years of sales experience.
• Preferred: B2B sales experience in quota environment and telecommunications/IT experience.
• Bachelor’s degree or alternate education/training accepted.

Responsibilities

• Meet or exceed sales goals by assessing customer needs and closing sales.
• Conduct face-to-face visits with customers to build relationships and expand revenue.
• Spend ~60% of time off-site meeting customers and prospecting for new business.
• Review accounts to ensure contracts and information are up to date while pursuing additional opportunities.
• Prepare sales documentation, activity reports, and forecasts as required.
• Receive and work sales leads from call center and website through to closing.
• Maintain ongoing relationships with accounts to ensure satisfaction and maximize opportunities.
• Collaborate with internal stakeholders and seek process improvements to increase profitability.

Skills

Customer focus

Sales ability

Relationship building

Communication skills

Technical aptitude

Business acumen

Driver's license

Education

Bachelor's degree in business or related field

Tools

Microsoft Office

Job description

Alaska Communications seeks a Client Account Manager II – SMB in Anchorage to retain and grow our existing customer base. You will partner with clients, demonstrate the value of ACS solutions, and drive revenue through face-to-face visits and proactive outreach.

The role emphasizes outside sales prospecting, with about 60% travel to meet customers, develop relationships, and close deals while ensuring contracts and accounts are kept up to date.