Strategic SMB Account Manager: Growth & Partnerships

Uber; United States; À distance; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Bonuses

Equity

Benefits

Résumé du poste

Uber is recruiting an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on the Uber Eats platform. You will act as their primary advisor, negotiate with partners, and drive adoption of new features and services.

This is a fast-paced, autonomous role with a focus on long-term value and local market impact. You will manage partner portfolios with urgency, leverage data insights, and collaborate with operations, marketing, and product teams to shape regional

Qualifications

• 3+ years of experience in account management, operations, sales, or customer-facing roles.
• Fluency in the local language and professional proficiency in English.
• Strong data-driven decision making with ability to track KPIs.
• Ability to negotiate with external partners and overcome objections.

Responsabilités

• Build and grow long-term partnerships by understanding what matters most to restaurant partners – doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high levels of partner satisfaction.
• Collaborate across operations, marketing, and product teams to shape regional strategies that scale.

Connaissances

Account management

Negotiation

Data-driven decisions

Stakeholder management

English proficiency

Local language

Formation

High school diploma

Outils

Salesforce

Google Sheets/Excel

Description du poste

Uber is recruiting an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on the Uber Eats platform. You will act as their primary advisor, negotiate with partners, and drive adoption of new features and services.

This is a fast-paced, autonomous role with a focus on long-term value and local market impact. You will manage partner portfolios with urgency, leverage data insights, and collaborate with operations, marketing, and product teams to shape regional