Strategic Small Business Relationship Manager – Remote

LexisNexis Legal & Professional group; Pennsylvania; Remote; USD 57,000 - 94,000; Full time

Job summary

LexisNexis Legal & Professional is seeking a Senior Small Business Relationship Manager to protect and grow revenue in an assigned portfolio. You will build consultative relationships, identify growth opportunities, and deliver strategic outcomes in a customer-focused sales environment.

You will leverage Salesforce, Gong, and Tableau to analyze usage and market data, develop account plans, and collaborate with cross-functional teams to maximize value for customers.

Qualifications

• Build consultative relationships to expand revenue within assigned portfolio.
• Develop strategic account plans to promote growth and reduce churn.
• Forecast revenue opportunities and manage sales activities to meet targets.
• Demonstrate strong business acumen to understand territory performance.

Responsibilities

• Develop ways to meet and/or exceed yearly sales targets.
• Exceed weekly activity objectives to support customer growth.
• Develop strategic account plans for customers in your territory.
• Create risk, retention, and penetration strategies to maximize revenue opportunities.
• Coordinate resources (tech, product, marketing, pricing) to secure business.
• Build relationships with high-level decision makers for broader penetration.
• Demonstrate understanding of LexisNexis solutions and competitive products.
• Handle customer concerns or objections.
• Apply strong time management, organization, and forecasting skills.

Skills

Consultative selling

Relationship building

Strategic account planning

Forecasting

Business acumen

Tools

Salesforce

Gong

Tableau

Job description

LexisNexis Legal & Professional is seeking a Senior Small Business Relationship Manager to protect and grow revenue in an assigned portfolio. You will build consultative relationships, identify growth opportunities, and deliver strategic outcomes in a customer-focused sales environment.

You will leverage Salesforce, Gong, and Tableau to analyze usage and market data, develop account plans, and collaborate with cross-functional teams to maximize value for customers.