Strategic SMB Relationship Manager - Remote Flexible Hours

LexisNexis Legal & Professional group; Florida; Remote; USD 57,000 - 94,000; Full time

Benefits offered by this job

Wellbeing initiatives

Parental leave

Study assistance

Sabbaticals

Job summary

LexisNexis Legal & Professional is seeking a Small Business Relationship Manager to protect and grow revenue within an assigned portfolio. You will build consultative relationships, identify expansion opportunities, drive retention strategies, and maximize value of Nexis solutions through proactive engagement and strategic account management.

You will develop annual sales plans, exceed activity targets, and coordinate resources across teams to win new business while reducing cancels.

Qualifications

• Experience building consultative customer relationships and identifying growth opportunities.
• Ability to develop and execute strategic account plans to meet revenue targets.
• Strong time management, forecasting, and business acumen in a sales environment.

Responsibilities

• Develop ways to meet and exceed yearly sales targets.
• Exceed weekly activity objectives to grow customer revenue.
• Create strategic account plans for all customers to promote growth and reduce churn.
• Develop risk, retention, and penetration strategies leveraging CRM, analytics, and competitive data.
• Manage resources (technical, product, marketing, pricing) to secure business.
• Build relationships with high-level decision makers to expand across the customer base.
• Understand Nexis solutions and demonstrate benefits against competitors.
• Handle customer concerns and objections with professional, data-driven responses.

Skills

Relationship management

Strategic selling

Account planning

Forecasting

Tools

Salesforce

Gong

Tableau

Job description

LexisNexis Legal & Professional is seeking a Small Business Relationship Manager to protect and grow revenue within an assigned portfolio. You will build consultative relationships, identify expansion opportunities, drive retention strategies, and maximize value of Nexis solutions through proactive engagement and strategic account management.

You will develop annual sales plans, exceed activity targets, and coordinate resources across teams to win new business while reducing cancels.