Strategic Small Business Growth Partner

U.S. Bank; Concord (NH); On-site; USD 98,000 - 119,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring a Small Business Relationship Manager (NMLS) to serve mid-market clients with $500K–$5M in revenue. This role focuses on delivering tailored financial solutions, deepening relationships, and driving growth across loans, deposits, and cash management from a U.S.

Bank location. The successful candidate will prospect new clients, conduct discovery, structure solutions with underwriting support, and maintain portfolio quality while ensuring compliance with banking regulations and

Qualifications

• Expert-level consultative selling, financial analysis, and relationship management skills.
• Advanced business acumen, underwriting expertise, and product knowledge to deliver sophisticated client solutions.
• Strong understanding of banking operations, sales, new business development, customer service and relations, and community relations.
• Professionalism and strong working knowledge of applicable lending policies, credit structures, products, services, and regulatory requirements.

Responsibilities

• Prospect for new small business clients and deepen existing relationships to drive year-over-year revenue growth, loan production, deposits, and broader relationship value.
• Conduct discovery conversations to understand each client’s business, goals, financial needs, credit profile, and growth opportunities.
• Serve as the primary point of contact for small business clients and recommend appropriate solutions across loans, deposits, cash management, and other core banking products.
• Design and structure financial solutions aligned to client objectives, credit standards, portfolio quality expectations, and responsible banking practices.
• Manage portfolio performance and credit quality by monitoring market trends, identifying developing risk indicators, and applying sound underwriting judgment.
• Partner with underwriting, portfolio management, and internal teams to support timely reporting, responsive portfolio management, and effective client outcomes.
• Address client concerns and coordinate across business lines, engaging additional specialists as needed to deliver integrated solutions.
• Build relationships in the community, engage with local organizations, and identify business development opportunities that increase visibility and support community impact.

Skills

Consultative selling

Financial analysis

Relationship management

Banking operations knowledge

Sales and business development

Customer service and relations

Regulatory understanding

Education

Bachelor’s degree or equivalent work experience

Job description

U.S. Bank is hiring a Small Business Relationship Manager (NMLS) to serve mid-market clients with $500K–$5M in revenue. This role focuses on delivering tailored financial solutions, deepening relationships, and driving growth across loans, deposits, and cash management from a U.S.

Bank location. The successful candidate will prospect new clients, conduct discovery, structure solutions with underwriting support, and maintain portfolio quality while ensuring compliance with banking regulations and