Strategic Slate CRM Lead - Admissions & Analytics

Socket.dev; Memphis (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Socket.dev in Memphis is seeking a CRM Manager to lead the strategic administration and continuous improvement of the Slate CRM environment across undergraduate admissions, academic units, and enrollment services.

You will collaborate with CRM super users and campus stakeholders to design, configure, and optimize workflows, forms, and integrations, while delivering training and maintaining data integrity.

Qualifications

• Bachelor’s degree in a relevant area with CRM experience in higher education.
• Authorized to work in the U.S.; no visa sponsorship.

Responsibilities

• Design, configure, develop, maintain, and continuously improve the Slate CRM.
• Build and maintain forms, portals, workflows, communications, reports, dashboards, and automations.
• Develop and implement new CRM functionality to support admissions, program offices, and enrollment goals.
• Coordinate data integrations between Slate, Banner, and third-party systems.
• Provide CRM training, create user guides, and support end users.
• Perform data governance, audits, and data quality improvement.

Skills

CRM administration

Slate CRM

Data governance

User training

Workflow automation

Education

Bachelor's degree in relevant area

Job description

Socket.dev in Memphis is seeking a CRM Manager to lead the strategic administration and continuous improvement of the Slate CRM environment across undergraduate admissions, academic units, and enrollment services.

You will collaborate with CRM super users and campus stakeholders to design, configure, and optimize workflows, forms, and integrations, while delivering training and maintaining data integrity.